BACCM is a conceptual framework for business analysis. The model encircles what business analysis is regardless of perspectives, industry, methodology, or level in the organization. It allows business analysis practitioners to communicate about business analysis with common terminology.
BACCM consists of six core concepts and no single core concept has greater significance over others. Each core concept involved is interrelated and defined by the other five concepts.
Core Concept — Change
Change is the act of transformation in response to a need
Change signifies the future state of an enterprise. The improvements are intended and controlled by business analysis activities.
Core Concept — Need
A problem or opportunity to be addressed
Needs can cause change by motivating stakeholders to act. Changes can also cause needs by eroding or enhancing the value delivered by existing solutions.
Core Concept — Solution
A specific way of satisfying one or more needs in a context.
A solution satisfies a need by resolving a problem faced by stakeholders or enabling stakeholders to take advantage of an opportunity.
Core Concept — Stakeholder
A group or individual with a relationship to the change, the need, or the solution
Stakeholders are often defined in terms of interest in, impact on, and influence over the change. Stakeholders are grouped based on their relationship to the needs, changes, and solutions.
Core Concept — Value
The worth, importance, or usefulness of something to a stakeholder within a context
Value can be seen as potential or realized returns, gains, and improvements. It can ve tangible or intangible. In some cases, values can be assessed in absolute terms, but in many cases is assessed in relative terms: one solution option is more valuable than another from the perspective of a given set of stakeholders.
Core Concept — Context
The circumstances that influence, are influenced by and provide an understanding of the change
Changes occur within a context. It includes attitudes, behaviours, beliefs, culture, goals, governments, infrastructures, processes, products, projects, sales, technology, weather, and any other element meeting the definition.
Let’s try to make sense of each component and how they are related within BACCM framework.
Introduction of a Need, Context and Solution
- Need is derived from the context. It could be a problem or an opportunity.
- The solution is needed to satisfy that need.
- The solution would be operated within the context.
Introduction of Value
4. Context is driven by the value.
5. Value delivers by resolving the need.
6. The solution must deliver value by satisfying the need.
Introduction of Stakeholder
7. Stakeholder(s) defines the need and work towards the solution to address the need.
8. Stakeholder(s) belongs to a context within which the need requires to be addressed.
9. Stakeholder(s) would be affected by the solution.
10. Stakeholder(s) would get the value from the solution.
Introduction of Change
11. What needs to be changed?
12. How are we going to get to the solution?
13. How stakeholder(s) are going to be impacted by the change?
14. What are the different contexts within which the change is going to take place?
15. Change brings value to the context within which the solution is implemented.
The framework helps business analysis practitioners to evaluate the quality and completeness of the work being done by holistically considering the relationship among these six concepts. It should be noted that each core concept derives the other five concepts and Business Analyst must re-evaluate the other core concepts if any of the core concept changes.